Redefining Custom Kitchen Design:
L’Atelier Offers a Chat-Centric Design Experience With Salsita 3D Conversational Configurator
Business Case: L’Atelier Paris
INDUSTRY
High-End Custom Kitchen Design
CHALLENGE
Expanding the reach of their brand beyond physical showrooms and offering a high-quality, customizable online experience.
Challenges Faced
Creating an online platform that offers unlimited customization options for kitchen designs, including precise sizing down to the millimeter or sixteenth of an inch, with real-time pricing.
Need for a digital solution combining CAD precision with consumer-friendly UX/UI for an immersive design experience.
Solutions and Benefits
Integration of Salsita 3D Configurator
Enabled a detailed and immersive online customization experience for L’Atelier Paris' high-end kitchen designs, with high visual quality and drag-and-drop functionality for multiple units.
Conversational UI with ChatGPT
Introduced a conversational Configurator, making the design process more intuitive and user-friendly with real-time assistance and guidance.
Advanced Configurator Features
Included an interactive 3D model, real-time pricing updates, and high-quality imagery, enhancing the user experience.
“I’ve never experienced the delivery team living up to the sales team’s hype, but in Salsita’s case, they actually exceeded it.”
Ricardo Moraes, CEO of L’Atelier Paris
Impact
Enhanced online user engagement, leading to increased website interaction and customer satisfaction, due to the high-quality visual experience and interactive features.
Provided a competitive edge in the market by offering an unmatched online customization experience with conversational UI and multiple design options.
Expanded customer reach, allowing anyone to access and customize products from any location and on any device.
Conclusion
L’Atelier Paris, leveraging Salsita Software 3D Configurator with its advanced conversational UI, has elevated its online kitchen design service, offering a more interactive, user-friendly, and visually rich experience to customers globally.
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